Frequently Asked Questions

Shipping

  • WHAT DESTINATIONS CANO JEWERLY SEND?

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    Cano jewerly offers 170 locations around the world, between Europe, Asia, North America, Central America and South America

Getting started

  • DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

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    You can shop at CANO JEWERLY without creating an account. However, register with us and you'll be able to enjoy the following benefits:

    • Review past purchases
    • Add sold out items and products you love to your Wish List
    • Save your address and card details so you can shop even quicker next time

  • IS MY PERSONAL INFORMATION KEPT PRIVATE?

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    Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation

  • WHAT PAYMENT METHODS DOES CANO JEWERLY ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?

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    We accept all credit cards. You can also choose to pay with PayPal. All payments are processed through a secure checkout system. If you would prefer to place an order by mail, you can write Customer Care at [email protected].

  • MY PACKAGE IS INSURED FOR MY ORDER?

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    All your purchases are insured against theft and accidental damage during the transit of CANO JEWERLY to your shipping address. All our shipments are made through DHL.

  • HOW DO I BUY A GIFT CARD?

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    Of course you can buy a CANO JEWERLY gift card. Select GIFTS CARDS and choose the value you want to give away. The gift cards are virtual, they are sent by email directly to the recipient.